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Privacy policy

Privacy and Data Protection Policy

1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you that the personal data provided through this website will be processed by:

  • Company name: MATCHAFLIX, S.L.

  • Tax ID (NIF): B72890411

  • Address: Calle Luis I, 31-33, Nave 17, 28031 Madrid, Spain

  • Email: clientes@matchaflix.com

  • Phone: +34 672 95 87 24

  • Website: www.matchaflix.com

2. Mandatory or Optional Nature of the Information Provided by the User

By ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, USERS expressly, freely and unequivocally accept that their data are necessary for the provider to handle their request, while the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER are true and undertakes to notify any changes thereto.

The CONTROLLER informs users that all data requested through the website are mandatory, as they are necessary to provide the USER with an optimal service. If all data are not provided, it cannot be guaranteed that the information and services provided will be fully adapted to the USER’s needs.

3. Purpose of the Processing of Personal Data and Legal Basis

Depending on the form through which we have obtained your personal data, we will process them confidentially for the following purposes:

In the Contact form

To respond to queries or any type of request made by the user through any of the contact methods made available on the controller’s website. This processing is based on the controller’s legitimate interest, Article 6.1(f) GDPR.

To carry out statistical analyses and market studies. This processing is based on the controller’s legitimate interest, Article 6.1(f) GDPR.

In the User Registration form

To manage the user’s account in order to provide personalised access to the website and to the interactive services it offers. This processing is based on the data subject’s consent, Article 6.1(a) GDPR.

In the E-commerce form

To manage your online purchase or order, process payment and proceed with shipment or activation thereof, based on the general terms and conditions of sale. This processing is necessary for the performance of a contract or pre-contract, Article 6.1(b) GDPR.

To manage, maintain, improve or develop the services provided. This processing is necessary for the performance of a contract or pre-contract, Article 6.1(b) GDPR.

To carry out satisfaction and quality surveys. This processing is based on the controller’s legitimate interest, Article 6.1(f) GDPR.

In the Draws and Promotions form

To participate in prize draws, competitions, promotions or other services offered by the controller. This processing is based on the data subject’s consent, Article 6.1(a) GDPR.

To send advertising and commercial communications by email, fax, SMS, MMS, social networks or any other current or future electronic or physical means that enables commercial communications. These communications will be sent by the controller and will relate to its products and services, or to those of its partners or suppliers with whom it has entered into a promotional agreement. In this case, third parties will never have access to personal data. This processing is based on the data subject’s consent, Article 6.1(a) GDPR.

4. Guarantee

The User guarantees that the data provided are true, accurate, complete and up to date, and shall be liable for any direct or indirect damage or loss that may arise as a result of breach of this obligation. If the data provided belong to a third party, the User guarantees that they have informed said third party and obtained their authorisation to provide their personal data to IMPULSA CONSULTORA DIGITAL, S.L.U.

5. How Long Will We Keep Your Personal Data?

Personal data will be kept for no longer than is necessary to maintain the purpose of the processing, or for as long as there are legal provisions requiring their retention. When they are no longer necessary for such purpose, they will be deleted using appropriate security measures to guarantee the anonymisation of the data or their complete destruction.

6. To Whom Do We Disclose Your Personal Data?

No disclosure of personal data to third parties is planned, unless necessary for the development and execution of the purposes of the processing, in which case data may be disclosed to our service providers related to communications, with whom the CONTROLLER has entered into the confidentiality and data processing agreements required by current privacy regulations.

7. What Are Your Rights?

The USER has the following rights:

The right to withdraw consent at any time.

The right of access, rectification, portability and erasure of their data, and the right to restriction of or objection to their processing.

The right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations.

Contact details for exercising your rights: MATCHAFLIX, S.L. C/ LUIS I, 33. NAVE 17, 28031 MADRID. Email: info@matchaflix.com

8. Duration and Modification of the Privacy Policy

MATCHAFLIX, S.L. reserves the right to modify this Privacy Policy, in whole or in part, by publishing the changes on the Website. It may also make, without prior notice, any modifications it deems appropriate, and may change, delete or add both the content and services it provides and the way in which they appear or are located. Consequently, the general terms/policies published at the time the User accesses the Website shall be deemed to be in force, and the User must read them periodically.

Notwithstanding the foregoing, MATCHAFLIX, S.L. may terminate, suspend or interrupt access to the contents of the Website at any time and without prior notice, without the User being entitled to claim any compensation.