Tips for Doing Business in China: The Matchaflix Adventure
I just landed from a business trip to China, and what an experience it was! The best part is that I didn't go alone. My sister and partner, Alba, has been my adventure companion on this journey. If you're considering diving into the Chinese business world, here are some tips we've gathered from our trip in September to the universe of matcha and infusions.
In China, friendship comes before business.
China is a country with a rich history and culture that deeply influences how business is conducted. Unlike other places where fast-paced efficiency is valued above all else, in China, building relationships plays a central role. It’s not uncommon for Chinese businesspeople to prefer getting to know you as a person before delving into the details of negotiations or contracts. Establishing a genuine and trusting bond is essential. This approach is manifested in shared meals, lengthy conversations, and light-hearted moments that, to many Westerners, might seem like distractions rather than crucial aspects of a business agreement.
It's crucial to understand that this is the Chinese way of doing business. Meals and informal gatherings are not merely acts of courtesy; they are spaces where relationships are built and reinforced, where the reliability and sincerity of the parties involved are evaluated. Therefore, if you find yourself in China and are invited to a banquet or an outing outside the work context, accept it gratefully. It is in these environments that the future of your business in the country is truly being cemented. So, if you seek success in China, arming yourself with patience and willingness will be your best strategy.
Respect is key
Do not underestimate the importance of etiquette and good manners. An out-of-place gesture or inappropriate comment can ruin an entire negotiation, so being informed about customs and showing respect is not being obsequious—it's being smart!
Don’t expect direct answers
In the Western world, we are used to receiving clear and direct answers in most situations, especially in business. We feel comfortable with a definitive "yes" or "no." However, China presents a completely different scenario, where communication is not always as direct and transparent as we might expect.
If you decide to venture into the realm of Chinese business, you will find that answers are often more nuanced. A silence, instead of being a lack of response, can be a way of reflecting, showing you respect, or even communicating disagreement without having to express it verbally. Likewise, a "maybe" does not necessarily indicate indecision; it can be a way to keep all possibilities open, allow time for reflection, or avoid conflict.
Patience is the mother of all sciences
In many cultures, time has a different rhythm and value, and China is no exception. If you come from Spain, you are likely accustomed to a speed and immediacy in decision-making. But in China, things often move at a different pace. You may feel impatient or even think there is no interest in your proposal or project, but do not rush to judgment.
It is vital to understand that in China, prudence, reflection, and detailed analysis are essential in the workplace. It is not uncommon for more time to be taken to evaluate proposals, analyze agreements, or simply consider all available options. Don’t view this as a lack of enthusiasm or disinterest; instead, see it as a demonstration of their meticulousness and desire to do things correctly.
The key is to adapt and be flexible. Take a deep breath, be patient, and trust that the process, although different, can yield equally fruitful results. Use this time to learn and understand more about Chinese culture and practices. In the end, this experience will enrich not only your business but also your global perspective.
I hope you find these tips useful. They are based on our experience in this wonderful country, so variations may occur depending on the specific case.
Thank you for reading!