forward on hold

If the order could not be delivered to the customer due to lack of data or absence of the same, it will be deposited in a Parcel Shop, leaving the customer a record by email or SMS.

If the latter does not pick up the order from the Parcel Shop within a period of two weeks, the order will be returned to origin according to the transport agency's policy, so the customer must pay €2.90 for its reshipment.